Free Research Paper Duke Children’s Hospital; Introducing the Balanced Score-Card

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Duke Children’s Hospital; Introducing the Balanced Score-Card

This 5 page paper looks at the case study of Duke Children’s Hospital (DCH), considering how and why they introduced the balanced scorecard (BSC) and the results. The implementation is examined from the perceptive of change management. The bibliography cites 5 sources.

Filename: TEdukeBSC.rtf

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